What Our Customers Say
“The Dewy Skin Cream is a game changer. My face feels hydrated and glows all day long.”
“The Rice Wash leaves my skin incredibly soft without stripping moisture. It is now a daily staple.”
“Luxurious packaging and even better results. My texture has visibly improved after just two weeks of use.”
Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer standard shipping which typically arrives within 3-5 business days. Express shipping options are available at checkout for faster delivery to your doorstep.
What is your return policy if I am unsatisfied?▼
We want you to love your ritual. If you are not satisfied, returns are accepted within 30 days of purchase for a full refund or exchange.
Which payment methods do you currently accept?▼
Tatcha accepts all major credit cards, PayPal, and Apple Pay. We also offer Afterpay, allowing you to pay for your skincare essentials in four interest-free installments.
How do you ensure the quality of your skincare products?▼
Our formulas are crafted in Japan using pure, high-quality ingredients like green tea and silk. Each batch is rigorously tested for safety, potency, and skin compatibility.
